Website Migration
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Q: What exactly does web site migration mean and what does it entail?
A: If your present hosting provider can no longer answer the necessities of your web site, or when you experience regular downtime, or if you are forced to wait for hours for the client service staff to get back to you, it may be smart to swap your hosting provider, i.e. to move all the files for your web sites along with your databases from your present provider to your future provider. At hostonfire.uk, we realize that this can often be difficult & time–consuming. This is why we will perform all that for you for free!Our trained technical staff will transfer your web site content from your present hosting provider to us. Our techs have broad experience migrating websites and are able to take care of everything – from a typical WordPress–powered blog or Joomla™ CMS–based website, to a very elaborate, custom–made web app.
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Q: How long will it take for my website to be moved over to your platform?
A: While we cannot give you an exact time frame, because there are plenty of factors, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our best to migrate your website within 48 hours, and in some cases – within 24 hours (in case the content is not very large).
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Q: What info will I need to provide to your Website Migration Department?
A: Yeah. We will require the name of the site that you wish us to transfer. We’ll also need a means to access your old web hosting account so that we can get the files pertaining to your site.
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Q: The login details for my hosting account are sensitive. How can I trust you?
A: User privacy is indeed one of our main concerns – this is why, both our payment transaction page and our Control Panel login page are protected with enterprise–level SSL certificates. We employ safety measures, which include, but are not limited to: physical, electronic and administrative procedures to protect the data that we assemble on the Internet. And we have a very detailed and rigorous Privacy Policy, which specifies the types of information that we collect.
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Q: Will there be any outage for my website?
A: Nope. Your site will stay visible online during the migration. Once everything is completed on our end, we’ll tell you so that you can examine it and check for any problems. If everything is fine, all you will have to do is modify your domain name’s DNS resource records.
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Q: Will my current hosting provider need to do anything?
A: While we transfer your content, your hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.
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Q: Which hosting providers can you transfer website content from?
A: We can transfer your web site from any hosting provider or any Linux–driven hosting platform on condition that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we can’t migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.