Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response warranty with all of our Linux website hosting packages, which means that every single help question you send is going to be reacted to in only an hour max. Our support team members are educated to instantly sort out any issue and to ensure that you get timely information on any situation that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a group of educated technicians who are prepared to react to your request without delay. You can easily contact the support crew by launching a support ticket from your Web Site Control Panel or by submitting us an e–mail message. On business days, you may also call us on the telephone or take advantage of the live chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel includes a comprehensive practical knowledge base that’s incorporated into all sections. In each part, you’ll find a Help button which will load for you a group of step–by–step online classes on how to take advantage of a particular function or conduct a particular action. In addition, we have crafted educational video tutorials that will help you get a better idea of the Control Panel’s interface.