1 hour ticket response
Our team of customer service technicians is dedicated to supplying fast answers to all your questions. We’ll review your client support ticket the second it’s been delivered and will reply back to you with a solution within less than 1 hour after the technical support ticket submission. In reality, our average ticket response time is twenty minutes.
A Premium–Quality Customer Care Service
We’ve got a team of web hosting support engineers who will be happy to reply to all your inquiries every time you need help. Almost all our client support staff representatives have many years of experience in the Linux website hosting business, which suggests that you can always rely on swift and accurate answers to your concerns.
An Easy–to–Navigate Help Section
To help you get a quick tip on how to use a specific feature, we have included a very intuitive Help Center section in the Web Site Control Panel. You can browse through a vast collection of web hosting account management articles and website administration articles, check out our F.A.Q. library or watch our how–to video tutorials.