Even though the web hosting service supplied by the different companies is virtually identical, every provider has a personalized platform with its own modifications and ways to accomplish specific operations. That is the reason why, an info-crammed knowledge base will be very helpful both for persons with little or no previous experience and for technically knowledgeable individuals who will at some point find out how certain operations are performed, but will waste valuable time in the process. The purpose of such a knowledge base is to make the service fast and easy to use, saving users time and efforts. The result is more gratified customers, since they can easily find the info they require, and significantly less work for the technical support team representatives, because usually the vast majority of the queries and issues that clients have got are already listed in the knowledge base. Provided that the articles themselves are properly written and encompass more topics, you will be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting plans feature an exhaustive knowledge base where you can find info about all the challenges that you could possibly chance upon and their resolutions. You can read how to create and manage a mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are accurate, but you are not able to send emails, for instance. We have tried our best to be as comprehensive as possible and to cover all possible options so as to save you time and efforts and to offer you different solutions for each and every problem. The knowledge base contains informational articles too – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, while if you prefer to browse the entire archive of articles, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with elaborate online help documentation where you will find info about all the features that our in-house created Hepsia Control Panel offers, together with solutions to different questions and problems that you might experience. All installation guides offer exhaustive specifications, which means that you won’t need to worry about overlooking something if you intend to export a database, for example. The troubleshooting articles cover a range of viable causes of specific problems and the solution for each of them, so if you are unable to send emails although you have the right SMTP server settings, for instance, you can quickly see what the reason for this might be and repair the problem with a few clicks of the mouse in your email client. As the Hepsia Control Panel offers quite a lot of features, you’ll be able to find related articles in each section. If you’d like to examine all help articles, click on the Help link, which is located in the top right-hand side of the Control Panel.