A 99.9% Server Uptime
We’ve set up our website hosting system using stable hardware and heavily customized software. Our admins have installed a modified version of SELinux on all our physical machines to guarantee optimal security and dependability. We have installed a number of anti–DDoS units combined with powerful firewalls to make sure our network is impregnable and secure.
Our Linux website hosting plans offer a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the guarantee stays the same.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also built our very own internal network in all our datacenters. Everything is based on high–end hardware delivered by Juniper. On top of that, on each single router, we have put a firewall with an advanced algorithm with the intention to sieve all questionable requests.
As a result, in each of our datacenter facilities – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe as well as in our datacenter in Australia, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to reduce all possible risks with our cloud hosting packages and regardless of the fact that our company provides premium tech support, there are situations when the customer simply isn’t content with what we offer. Or he needs to move to a more powerful hosting service, like a virtual private server or even a dedicated hosting server.
That is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully happy, we will give you a full refund.
24/7 Technical Support
If you’ve ever had to wait for hours to receive an answer, you’re probably aware of how aggravating this can be, especially if your website is on the line. This is why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be right here and they will reply to you in less than 1 hour. And the best part is that their average response time is just twenty minutes!